Terms and Conditions of
DPauls Gift Card

DPauls E-Gift Cards - Terms and Conditions
  • DPauls E-Gift Cards ("Gift Cards") are powered by Valuedesign.
  • The Gift Card is valid only for buying DPauls Services on DPauls.com or by visiting DPauls Office located at B-40, Shivalik, Malviya Nagar, New Delhi-110017.
  • Once the Card is issued, it will be valid for 12 months.
  • Users are required to save the gift card number and PIN to utilize this refunded amount as we will not be able to reset the PIN or reissue a new gift card number.
  • Once purchased, Gift Cards cannot be cancelled, unless expressly allowed to do so by DPauls Travel & Tours Ltd.
  • This Gift Card cannot be clubbed with any other offer currently live on https://dpauls.com including cashbacks, discounts, etc. on a particular credit/debit card.
  • Multiple Gift Cards cannot be clubbed in single invoice/order.
  • It is the responsibility of the customer to ensure the safety of the Gift Card after purchase. DPauls Travel & Tours Ltd. is not responsible if the Gift Card is lost, stolen, or used without permission. A Gift Card once issued cannot be re-issued nor can the PIN be reset.
  • The Gift Card cannot be replaced, refunded, revalidated, or exchanged for cash.
  • DPauls Travel & Tours Ltd. reserves the right to deny accepting any Gift Card if it suspects that there is the duplicity of the Gift Card.
  • Products and services offered by DPauls Travel & Tours Ltd. are subject to availability and terms of use of the DPauls Travel & Tours Ltd. platform.
  • In no event, the liability of DPauls Travel & Tours Ltd. for any claims arising by the purchase or usage of Gift Cards shall exceed the value of the respective Gift Card.
  • You shall be responsible for maintaining strict confidentiality of the Gift Card PIN/ Gift Card unique 16-digit number issued to you. DPauls Travel & Tours Ltd. shall not be responsible to provide you with new Gift Cards in the event this confidentiality obligation is breached by you. Any misuse/unauthorized disclosure of Gift Cards shall result in cancellation of the order, as applicable, without any liability of DPauls Travel & Tours Ltd..
  • You agree to indemnify DPauls Travel & Tours Ltd./its affiliates, officers, and directors, from all claims brought by any third party against DPauls Travel & Tours Ltd./ its affiliates, officers, and directors, arising out of or in connection with any breach of these gift card terms and conditions.
  • In addition to the terms of use available on the DPauls Travel & Tours Ltd. platform, you shall also abide by these terms and conditions specifically to be able to use the Gift Cards. In the event of any dispute in the interpretation of these terms, DPauls Travel & Tours Ltd. shall be the final authority on the interpretation of these rules.
  • This is for individual use only. Distributor found using Gift Cards would lead to cancellation of the booking and no refund would be made.
  • Disputes are subject to Delhi jurisdiction.
  • Credit and Debit Cards issued outside India cannot be used to purchase DPauls Gift Card.
  • Gift Cards cannot be redeemed for Cash or Credit.
  • In the event that the beneficiary/Know Your Customer ("KYC") details are found to be incorrect or insufficient as per RBI Guidelines, DPauls Travel & Tours Ltd./ Valuedesign retains the right to cancel the Gift Card issued.
  • You agree and understand that Gift Cards are a pre-paid payment instrument subjected to regulations issued by the RBI under the RBI guidelines. DPauls Travel & Tours Ltd./ Valuedesign may be required to share KYC details of the purchaser/ redeemer of the Gift Card and/or any other information in relation to the purchase of the Gift Cards and/or transaction undertaken using the Gift Card with RBI or such statutory authorities. DPauls Travel & Tours Ltd./ Valuedesign may contact the purchaser/redeemer of the Gift Card for any such information.
  • Gift Cards cannot be resold.
  • Gift card validity cannot be extended under any circumstances.
  • For any customer grievances, please write to us at [customercare@valuedesign.jp]
  • In case of any cancellation of orders purchased using Gift Cards within the validity period, the amount will be reversed to the Gift Card used at the time of shopping.
  • In case the Gift Card validity has expired, then there will be no refund processed for the amount paid by the Gift Card.