Important Announcements

Notice For Singapore Visa

1. The processing fee for each visa applicant is S$30.
2. The service fee charged is Rs.300/- + GST.
3. The applicant would be issued with a receipt listing in the visa fee and service fee upon successful payment.
4. The applicant would be notified by the authorized visa agent on the outcome of visa application.

Note: When converted to Indian Rupee, the visa processing fee may vary according to the prevailing exchange rate at the time of application.

Update on Refund for Jet Airways

Dear Customers,

As you may be well aware, there is an unfortunate situation created by the suspension of operations by Jet Airways. Not only has this adversely affected the travel plans of thousands of fliers, it has led to a virtual flood of refund requests.

As per procedure, the payment of tickets issued through us goes to the airline. When the cancellation request is received by us, we process the same from our end and send the same to the airline, after which the airline processes the refund back to our account. This procedure takes some time. Moreover, in view of the current situation, we are unfortunately not in a position to advise you the exact timeline of the expected refund.

However, rest assured that DPauls will do all possible to pursue the refund cases with the airline, and from our end, we will immediately initiate the refund once the same is received from Jet Airways.

In the interim, your patience and understanding of the situation would be highly appreciated.

Update on Jet-Airways

Dear Trade Partners,

As you are aware, there is an unfortunate situation created by the suspension of operations by Jet Airways. Not only has this adversely affected the travel plans of thousands of fliers, it has led to a virtual flood of refund requests.

As per procedure, all refund requests received by us are processed at our end and sent to the airline. Thereafter, the airline issues the refund to us and we further refund the amount to you once we get the same in our account. This procedure takes some time. Moreover, in view of the current situation, we are, unfortunately, not in a position to advise you the exact timeline of the expected refund.

We do, however, assure you that DPauls will do all possible to pursue the refund cases with the airline, and from our end, we will immediately initiate the refund, once the same is received from Jet Airways.

We would further like to inform you that we are not in a position to adjust the refund amounts against your ongoing / future bookings, since the refund amount is yet to be received by us from Jet Airways.

In the interim, your patience and understanding of the situation would be highly appreciated.

Important Note:

Please note that we do not have any Branch or Franchise neither do we authorize anyone to collect payments on and our behalf nor we authorize anyone to use our name, logo, email ids i.e @dpaulstravel.com, @dpauls.com or our website. If in case of any suspicious email or suspicious person contacting you, personating to be speaking from our company, please confirm the same by reaching our office.
Before making payment kindly check details mentioned on website link- Terms and Conditions

Important Note

Please note that we do not have any Branch or Franchise neither do we authorize anyone to collect payments on and our behalf nor we authorize anyone to use our name, logo, email ids i.e @dpaulstravel.com, @dpauls.com or our website. If in case of any suspicious email or suspicious person contacting you, personating to be speaking from our company, please confirm the same by reaching our office. Before making payment kindly check details mentioned on website link- https://dpauls.com/terms-and-conditions/

GST COMPLIANCE

Whilst our offline accounting systems are already fully GST complaint, we are currently in the process of upgrading our online systems to align them with the new regulations. Till such time that this process is completed, we will be raising GST included offline invoices for the online transaction.

No Cash Transaction above Rs.1,99,999/-

Dear Customer / Travel Agents,

Section 269ST in the income-tax Act that restricts receiving an amount of Rs. 200,000 or more from any person in single day, for a single transaction over multiple days etc. Penalty for non compliance is equal to amount of cash received. It is practically very difficult for voluminous business like ours to ensure compliance to such law.

We will not accept any cash deposit effective 1st April 2017. Please be informed that customers/agents should not deposit cash directly in DPauls bank account.

Update on pre-arrival registration for Hong Kong

This is a reminder that effective 23rd January 2017, all Indian nationals intending to visit Hong Kong must first apply for and successfully complete pre-arrival registration online.

The eligibility for applying for “pre-arrival registration” includes:
Those who hold and Indian Passport valid for atleast 6 months.
Those who intend to visit Hong Kong for a stay not exceeding 14 days.

Upon successful registration, the India National MUST PRINT the computer generated notification slip and present the same at the Cathay Pacific / Cathay Dragan check-in counter.

WITHOUT THIS NOTIFICATION SLIP, PASSENGERS WILL NOT BE ACCEPTED FOR TRAVEL.

Exceptions: The following categories of Indian National can travel to Hong Kong without pre-arrival registration.
• Those who have successfully enrolled for the e-Channel service for frequent visitors. They must carry a print out of the validity of the e-channel service.
• Those in direct transit without leaving the transit area of Hong Kong International Airport. This also applies to ferry transfers (air to sea / sea to air transit).

The online platform for pre-arrival registration is available on www.immd.gov.hk