ITC Hotel Packages

Terms and Conditions during COVID 19

1. 100% advance amount to be deposited by the guest to confirm the hotel reservation.
2. Please provide government issued ids to process the reservation.
3. Hotel vouchers are delivered in the email and in the given WhatsApp number of the booked guest.
4. The guest must carry confirmed hotel voucher at the time of check in at hotel.
5. Check in time is 1400 hrs and check out time is 1100 hrs.
6. Swimming pools, spa, gymnasiums are closed till date.
7. Buffet services are unavailable in the hotel restaurants.
8. Fixed /chef choice meals will be provided to the staying guests as per booked meal plans.
9. At hotel entrance guest will be checked for temperature and asked to display the status of aarogya setu app. Normal body temperature and a green status on your aarogya setu app is mandatory to enter in the hotel.
10. Guests showing any Covid symptoms will be denied entry inside the hotel. In such cases applied cancellation charges will be at the discretion of the booked hotel.
11. All the guests are requested to follow hand hygiene, respiratory hygiene and environmental hygiene.
12. We shall not be bound to refund the amount held up with the service providers like airlines, hotels etc unless they refund us in our bank account.
13. This is quote only and we are not holding any confirmed reservation in any hotel and resort. The booking is processed after receiving the advance amount. If we fail to give you confirmation on your requested date than entire advance amount is refundable to you.

Terms & Conditions: Discount being offered shall be adjusted at the time of final payment from the total amount of the package being booked by you. *Offers valid for limited period, limited seats and are subject to change without prior notice. All rates on twin share per person basis else specified. All Tours & Transfers on Seat In Coach (Shared) Basis. The cost of outbound package tour is payable in convertible foreign exchange (subject to RBI/GOI regulation) except cost of ticket. *Conditions Apply. All claims, disputes and litigation relating to online booking through this website anywhere from India or abroad shall be subject to jurisdiction of Courts of Delhi only.