Terms & Conditions
- All services provided and assured by the Company are subject to full realization
of payment prior to departure. If payment to the Company is made by cheque, the
Package/ tour component will b e delivered only after realization of cheque.
- The Company has right at any time and for any reason: (a)To cancel a tour package/tour
component prior to the date of departure and if it does so, its liability shall
be limited to refunding all the money paid by the Tourist, towards the tour package
/ tour component. (b)To amend, alter, vary or withdraw any tour, holiday, excursion
or facility, it has advertised or published, or to substitute a hotel of similar
class if it is deemed advisable or necessary. In either case the Company shall not
be liable for any damages, additional expenses or consequential loss suffered by
- No person, other than the Company, in writing has authority to vary, add, amplify
or waive off any description, representation, terms and conditions set forth herein
or in brochure of the Company, or other terms & conditions regarding tour booked
by the Tourist with the Company.
- In the event of the Company exercising its right to amend or alter any tour advertised
in their brochure or any other media after such tour or holidays has been booked
the Tourist shall have right: (a)To continue with the tour or holiday as amended
or altered. (b)To accept any alternative tour or holiday which the Company may offer.
In neither of the above cases shall the Company be liable to the Tourist/Group for
any damages, additional expenses and consequential loss suffered by the Tourist/Group.
- The Company shall in no circumstances whatsoever be liable to the Tourist/Group:
(a)Any death, personal injury, sickness, accident, loss, delays, increased expenses
or consequential damages by any misadventure or otherwise caused. (b)Any act, omission
or default of any hotelier, carrier, travel component supplier or other person or
by any servant or agent employed by the travel component supplier who may be engaged
or concerned in the provision of accommodation, refreshment, carriage facility or
service for the Tourist/Group, howsoever caused. In this clause the expression “however
caused” includes negligence on the part of any person.
- No liability on the part of the Company arising in any way out of this contract
in respect of any tour, holiday or excursion facility shall exceed the total amount
paid or agreed to be paid for the tour, holiday, package/ tour component or excursion,
and shall in no case include any consequential damages or additional expenses whatsoever.
- The prices quoted by the Company in its brochures / quotation are in US Dollars
or equivalent in foreign currency (local currency of the foreign country / countries
being visited). The Company reserves the right to amend these prices in case of
currency fluctuation and changes in various rates of exchange and or fuel cost before
departure, and to surcharge accordingly. All such increases in price must be paid
for in full.
- It is the responsibility of the Tourist/Group to check and hold valid travel documents
like passport and Visa till the end of the tour. In case any travel document like
visa is refused, expires or is cancelled by the authorities, the tour participant
will have to meet all the contingencies arising therefrom and to meet all expenses
consequential thereto. The Company will have no responsibility whatsoever in respect
of the above matters. It is the responsibility of the Tourist/Group to check and
hold valid travel documents like passport and Visa till the end of the tour. In
case any travel document like visa is refused, expires or is cancelled by the authorities,
the tour participant will have to meet all the contingencies arising therefrom and
to meet all expenses consequential thereto. The Company will have no responsibility
whatsoever in respect of the above matters.
- The Cost of Ticket does not include any Insurance Premium. The Tourist/Group will
have to pay any such premium at their own cost.
- All tour programmes and packages/ tour components are subject to laws, rules and
regulat/Group are on tour and back. The Company will have no responsibility in respect
of any condition brought about by any such laws, etc., or due to act of God.
- Any complaint by the Tourist (including complaint on behalf of passengers of the
Group submitted by the Tourist) in connection with or arising out of the tour must
be notified to the Company in writing within twenty one (21) days from the end of
the tour. No claim or complaint made thereafter shall be entertained in any circumstances.
No individual complaint of passenger of the Group shall be entertained directly
and therefore same must be made only by The Tourist who is a leader of the Group.
- All claims, disputes and litigation relating to the tours arranged or co-coordinated
by the Company shall be construed according to current Indian laws only and shall
be subject to jurisdiction of courts in Delhi only.
- Check in / Check out. Most hotels worldwide observe 1400-1600 Hrs. as Check-in time
& 1000-1200 Hrs. as Check out time. If the Tourist/Group arrival is before or departure
is after the normal check-in or check-out time, the Company is not responsible for
additional charges levied by the hotel or travel component supplier and such charges
are to be settled by the Tourist/Group directly with the hotel or travel components
- The Company will not be liable to any passenger for refund, compensation or claim
for shortage of tour days or for cancellation, postponement or re-routing of any
particular scheduled transport service due to any reasons including fog. The rules
in respect of cancellation charges or refund will be applicable. The tickets are
issued, subject to conditions herein.
STAR CLASSIFICATION OF HOTELS
Star classification of Hotels as 5 star, 4 star and so on is provided to the Company
by the supplier of the hotel travel component and the Company endeavor to validate
and authenticate this information in utter good faith. The Company cannot be held
liable for wrong and inaccurate information provided to the Company. Descriptions,
photographs, sketches and list of amenities/facilities are also provided and this
information is obtained from the supplier of the hotel travel component.
Generally one suitcase not exceeding 20 kgs. and one piece of cabin baggage not
exceeding 5 kgs is permitted. But, it is always advisable to check with the specific
Airlines/Overseas Tour Operator/Transporter. Allowance may vary from transporter
to transporter. As is the common practice, one piece of luggage is to be with linear
dimensions (Length + Height + Width) not exceeding 45 inches. The Transporter may
charge extra amount for the excess baggage. Against loss or late delivery of baggage
payment for the same is subject to conditions laid down by the airline/overseas
tour operator/hotel. The Company will not be liable to the passenger for any case
of late delivery or loss of baggage weather caused by any airlines, tour operator
or hotel or by anyone else.
Number of meals including breakfast are always corresponding to the number of nights
booked by the Tourist in the hotel. Hotels do not provide breakfast on the day of
arrival. The Company reserves the right to change the meal arrangement if circumstances
make it necessary to do so. The meals are preset and choice of menu is not available.
Packages: Wherever transportation is provided on basis of Seat in Coach (SIC)
same is on sharing basis.
Sightseeing Tours: Transportation is provided on the basis of Seat in Coach
(SIC) same is on sharing basis or Private vehicle basis depending upon the tour/tour
Airport Transfer: Transportation is provided on the basis of Seat in Coach
(SIC) same is on sharing basis or Private vehicle basis depending upon the transfer/transfer
The Company suggests the Tourist/Group to carry holiday spending money partly in
currency, partly in traveler cheques. It is advisable to arrange the same at least
a week before departure. Traveler cheques are safest way to carry money as they
are easily cashed for a small service charge and can be replaced, if they are stolen
or lost. The Company will not be responsible for any loss of exchange / Currency.
MODE OF PAYMENT
You can visit our office and make the payment.
You can deposit the payment in any of the below mentioned bank: - (You must send us the receipt of payment deposit through mail on email@example.com and sales person’s id.)
Bank Account Detail
ICICI Bank Ltd.
C-32, Malviya Nagar, New Delhi-110017
D.PAULS TRAVEL & TOURS LTD.
HDFC Bank Ltd
Geetanjali Enclave, New Delhi-110017
D.PAULS TRAVEL & TOURS LTD.
Axis Bank Ltd.
Malviya Nagar, New Delhi-110017
D PAULS TRAVEL & TOURS LTD.
Punjab National Bank
Malviya Nagar, New Delhi-110017
D.PAULS TRAVELS & TOURS LTD
Standard Chartered Bank
B-68, GK-I, New Delhi-110048
D.PAULS TRAVEL & TOURS
The Royal Bank of Scotland (ABN AMRO BANK)
Barakhamba Road, New Delhi-110001
D.PAULS CONSUMER BENEFIT LTD.
Kotak Mahindra Bank
Malviya Nagar, New Delhi-110017
D PAULS TRAVEL AND TOURS LIMITED
There is extra charge of 1% for cash deposit.
You can make payment by your credit card by clicking on the link: http://dpauls.com/makepayment.aspx
- If payment is by cheque, payment should be made at least 01 week before the delivery of documents.
- The cost of outbound package tour is payable in convertible foreign exchange (subject to RBI/GOI regulation).
The Company is acting as booking agent for the overseas tour operator / travel component
supplier and is travel agent only. The information given in the brochure is as accurate
as the Company can make it. The Company’s brochure descriptions are of amenities
normally available. However, circumstances can change due to events beyond the control
of the Company. Major roadwork, etc., may necessitate route changes. Where the Company
knows of these sufficiently in advance, the Company will notify the Tourist/Group.
Route changes could also be necessitated due to natural calamities. The Company
does not control or operate any Airline, neither do the Company owns or controls
any shipping company, coach or coach company, Hotel, transport and other facility
or service ingredients, travel component in tour package/ tour component availed
by the Tourist/Group. Since the Company only selects and co-ordinates travel component,
the Company shall not be liable for any injury, death, loss, deficiency in service
or damage, if any, caused by any act or omission of the management or employees
or any independent contractor of any airlines, shipping company etc.
Declaration for Foreign Exchange
Declaration for Basic Travel Quota (BTQ)
I declare that the information given above by me are true and correct to my knowledge.
I declare that the exchange applied for together with the exchange already availed
does not exceed $10,000/- in this financial year. I further confirm, that I am a
Resident Indian Citizen and intent to return to India. I further undertake that
the transaction is not designed to contravene or evade the provisions of the Foreign
Exchange Management Act, 1999 (42 of 1999) or any of the Rules/ Notifications/ Directions
issued under the Act.
Declaration for Business Travel (BT) Liberalized Exchange Rate Management System
It is certified that the expense for the above trip are being met by the company/
firm. We undertake that the foreign exchange withdrawn will be used for the purpose
stated above. We further undertake that the transaction is not design to contravene
or evade that provisions of the Foreign Exchange Management Act, 1999 or any of
the Rules/ Notifications/ Directions issued under the Act.
Cancellation charges per person will be applicable as follows:
If cancellation is made any time not less than11 days prior to departure, 20% or
Rs. 12,500/- (whichever is higher) shall be deducted.
If cancellation is made 10 to 05 days prior to departure, 50% of tour cost shall
If cancellation is made 05 to 01 day prior to departure, 75% of tour cost shall
In case passenger is no show at the time of departure, 100% of tour cost shall be
Cancellation charges for Star Cruises booking shall apply as per star cruises cancellation
Cancellation charges for Air Asia bookings shall apply as per Air Asia cancellation
Sightseeing Tours & Airport Transfers
If cancellation made between 0 – 2 days prior to the day of departure – 100% cancellation
If cancellation made between 3 – 7 days prior to the day of departure – 25% cancellation
If cancellation made is greater than 7 days prior to the day of departure – No cancellation
(Cancellation policy may vary with the Sightseeing Tour or Airport Transfer booked)
NOTE OF CAUTION BEFORE BOOKING OF PACKAGE/TRAVEL TOUR COMPONENT
Travel tour packages/travel tour components that you are intent to book from us are of such nature where one has to undertake considerable amount of walking and physical activity to enjoy them. All tours involve long hours of travelling and some tour components may include theme park activities such as speed boat rides, balloon rides and other adventure sports which are suitable only for medically/physically fit persons. We therefore, forewarn heart patients, pregnant women, senior citizens, persons those requiring special care, patients of respiratory disorder, persons suffering from arthritis, blood pressure and diabetes, not to undertake tour. There will be no medical help that can be provided during such tours. It is therefore advised not to venture if any person requires special medical attention during the tour. There is no luggage assistance and it is expected every tourist to manage his own luggage. Some of the tourist products are without elevators/escalators and one may has to use stairs.
Inspite of the above mentioned warning tourist who undertakes tour at his own volition and risk, D.Paul’s will not be responsible for any medical complication that may arise during the tour. Not only this, one has to be medically fit and energetic to undertake tour packages. You must therefore satisfy yourself by undergoing medical checkup and obtain medical fitness certificate from your registered medical practitioner.
The Company will not be liable to any passenger for refund, compensation or claim
for shortening of tour in relation to tour shown in itinerary or any cancellation,
route change or postponement or delay of any airlines due to aby reason whatsoever
including fog or bad weather and the tickets/package are issued subject to the conditions
D.Pauls Travel and Tours Ltd. is one of India’s leading tour and travel companies
offering holiday tours and honeymoon travel packages, sightseeing
tours and transfers,
hotels, cruises, flights and other travel related services. The Company started
its operation in the year 1992 and since then has established a long list of satisfied
customers and suppliers. The motto of the organization is “putting customers first”
has positioned it as one of the premier travel companies of India.